10 September 2026
Introducing Customer Intelligence
Written By:
Tiller Team
Live intelligence, now for the whole customer relationship.
Customer Intelligence turns customer success from reactive to ahead of the curve.
Handovers from sales move to CS instantly, so nothing gets lost in the gap between "deal closed" and "customer owned."
One-click actions and ready-made templates are already cutting close to 15 hours of admin off the average month, freeing CS to spend that time on the account instead of the paperwork.
The clearly signal upsell: accounts managed through Customer Intelligence are seeing a 22% increase in upsell opportunities, as CS teams get the same account visibility sales has always had.
From the Tiller Blog:
How to Set Up Recording Intelligence Templates
Build your own Recording Intelligence template in a few minutes. Choose what gets analysed, what gets tracked, and how the feedback is written for every call and meeting.
7 Oct 2026
User Roles
Tiller's New Role-Based Privacy Controls Explained
1 Oct 26
Tiller desktop app isn't recording on macOS
Tiller not recording meetings on your Mac? It's usually a missing macOS permission. Here's how to turn on Accessibility, Screen & System Audio Recording and Microphone access so you're recording again in a couple of minutes.
23 September 2026
