Coaching Hub
Quantifies the relationship between discovery quality and deal success, showing what truly drives closure.
Discovery Rates: Measures the percentage of calls where specific pain points are discussed (Discovery Rate).
Depth Measurement: Scores the depth of pain point exploration (1-4 scale), showing how well sellers qualify needs.
Deal Impact: Highlights which pain points have the strongest measurable impact on successfully closing deals.
Provides clear, objective metrics and comparative visualisations to assess individual and team execution.
Core Competency Scores: Displays performance across fundamental sales competencies (e.g., Opening, Discovery, Value Delivery, Closing, Rapport).
Comparative Views: Enables sorting and filtering to view team performance, individual scorecards, and league tables against defined time periods.
Depth Metrics: Tracks average number of pain points discovered per call and their average depth score.
Moves beyond generic feedback by providing sellers with the exact steps needed for targeted improvement.
Remediation Focus: Identifies precise areas for improvement based on performance gaps (e.g., Depth Improvement vs. Discovery Rate).
Best Practice Integration: Surfaces successful examples from top performers, including specific, high-success questions to deepen pain point discovery.
Actionable Recommendations: Provides suggested next steps, such as exploring the time/cost impact of specific issues, tied directly to identified gaps.
Future-proofs your methodology by allowing the integration of custom processes and continuous expansion.
Methodology Roadmap: The platform is designed to expand beyond pain points to cover Objection Handling, Value Delivery, and Communication.
Personalised Focus: Will allow managers to add specific focus areas to a seller's personal Co-Pilot prompter for live, in-call reminders.
Custom Categories: Future support for adding custom, industry- or business-specific categories to track unique methodologies.
